To prevent and respond to cyberattacks, companies must have an Incident Response Plan that should not only be developed in advance, but also clearly communicated to all levels of the organisation. And for each plan in place there must be a team capable of executing it. This is where it comes in the Cyber Incident Responder – one of the 12 key cybersecurity roles described by the European Union Cybersecurity Agency (ENISA).
Putting out the fires of security incidents and ensuring the safety and stability of the organisation’s information systems – just like firefighters – incident responders must be prepared, able to act quickly and efficiently, and have the right tools and resources to effectively contain and extinguish security incidents.
Their role requires not only a combination of technical expertise and strong problem-solving skills, but also the ability to work under pressure and make quick decisions. Moreover, incident responders must also be able to communicate effectively with other teams and stakeholders, such as management, legal, and public relations to organise a productive reaction and reduce the consequences of a security breach.
With the increasing complexity and interconnectedness of modern technology systems, and the growing frequency and sophistication of cyber threats, having a dedicated and well-trained incident response team is becoming more and more important for organisations of all sizes. Indeed, by processing, analysing and evaluating incidents, the Incident Responder helps companies to quickly contain the threats, limiting the financial, reputational and operational impact.
The duties of an incident responder can vary depending on the size and complexity of an organisation. For example, when it comes to large companies outsourcing security monitoring and management, we often meet incident responders in the more complex role of SOC analysts, being responsible for monitoring an organisation’s networks and systems for signs of incidents or threats across IT and OT domains, including ICS, Automotive, IT and IIoT.
Generally, the tasks can be summarised as follows:
A truly inviolable company is a utopia: sooner or later, every business will face a cyber-attack. Therefore, while it’s vital that organisations have the right skills and technologies in place to defend against attacks, they also need a plan for when breaches do occur, as being unprepared can lead to devastating consequences: not only is there a risk that a compromised system will persist in such a state for an unacceptable length of time, but corporate assets may become the lair of persistent threats or, alternatively, the valuable data therein may no longer be available to legitimate users… As the adage goes, it is better to be (cyber) safe than sorry!
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